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Quality

The Company has demonstrated its commitment to high-quality metals and metal powders over many years.

 

In 1988 both sites were amongst the first companies to be approved by BSI Quality Assurance to the Registered Stockist Scheme.


Further enhancement of policy and procedures led to upgrading of both the Sheffield and Birmingham sites to BS 5750 Part 2:1987 in 1992 and to ISO 9002:1994 in 1995.

 

At the July 2003 review our BSI QA client manager recommended William Rowland Ltd. for upgrade to BS EN ISO 9001:2000. (A further step forward in our commitment to Quality).

 

We have now been approved for upgrade to the new BSI standard 9001:2008, after our first assesment on 13th March 2009. We are one of the first as the new standard was only published on 14th November 2008, and to retain BSI approval, successful assesments are to be done by 31st December 2009.


Statement of Quality Policy


The prime objective of William Rowland Limited, is the acquisition of quality asssured material, the storage and re-packaging of this material and finally the re-reconsigment of such material in a range of Ferro-Alloys, Non-Ferrous Metals and Metal Powders.

 

The emphasis is upon customer satisfaction, in that we will supply goods that meet his specification, delivery and price requirements, supported by the company’s technical expertise:

“Right Quality”
“Right Place”
“Right Time”
“Right Price”

The company is commited to continually improving the effectiveness of the quality system through attention by all personnel to the established procedures which are contained in the Quality Manual which is designed to comply with the requirements of BS EN ISO 9001:2000.


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Contact Us

T: +44 (0) 114 276 9421
E: e-mail@william-rowland.co.uk